How to Handle Returns and Reverse Logistics Efficiently

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Nigeria’s e-commerce returns surged to ₦28B in 2024, but poor reverse logistics erode margins. At Bolbulk Cargo, our end to end returns system helps clients recover 80% of product value. Here’s how to optimize your process.

 


5-Step Reverse Logistics Framework

Inspect Returns: Check for damage, expiry, or fraud.

Refurbish/Repackage: Partner with our Lagos workshop for minor fixes.

Restock or Resell:

Relist items on Jumia/Amazon.

Donate unsellable goods for tax rebates.

Update Inventory: Sync returns data with Zoho or SAP.

Analyze Trends: Identify faulty products or supplier issues.

Case Study: A fashion brand reduced return rates by 45% using Bolbulk’s quality control audits in Guangzhou.


Cost-Saving Tips

Negotiate Carrier Return Rates: We secure 20% discounts with DHL/UPS.

Leverage Bulk Shipments: Consolidate returns monthly to cut costs.


Turn Returns into Revenue!
Request a Reverse Logistics Plan

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